All orders are dispatched within 48 hours of receiving your order during business hours of Monday - Friday / 9 am – 5 pm.
We use Australia Post to deliver our orders so please allow up to 5 working days for delivery.
Should you require your order quickly, please contact the office as we can accommodate requests to use a courier, at your cost.
We do not offer an order tracking service.
All items are sent in good faith by Australian Post’s standard postal service.
We charge a flat rate for shipping and handling.
Before the final checkout page you will be shown what the cost of shipping will be, here you are given the option to proceed with the order or to cancel it. If you prefer to pick up items from our office please phone prior to ensure someone is there to meet you. Payment will be required in advance.
If an item goes on back order, we will let you know and ship the part of your order that is in stock.
When the item becomes available we will let you know and ship you the rest of your order.
You will not be charged any additional shipping and handling for the second shipment.